FIRST STEPS

Log in

• How do I access my course?
• How can I customize my profile on Twenix?
• Where can I see my course data?
• How can I recover my password?

Hello Twenix!

• What is the "Hello Twenix!" class?
• How do I book the "Hello Twenix" class?
• How do I access the "Hello Twenix" class?
• Why can I only book the "Hello Twenix" class?

Your classes

• Content and dynamics of the classes
• How do I access my class?
• How to access the class from your mobile?
• How long does a class last?
• How do I chat with the teacher?
• How can I take notes?

See all 9 articles

Booking classes

• How do I book a class?
• How far in advance can I book classes?
• What is a "Last Minute" class?
• Time limit to access classes
• How can I schedule my course in my e-mail calendar?
• How to set the device time to book classes from abroad?

Cancelling classes

• How do I cancel a booked class?
• How can I reschedule a class?
• Terms and conditions to cancel a class

Microcourses

• What is a microcourse?
• How do I choose a microcourse?
• How can I change a microcourse I have already chosen?
• How to change the order of the selected microcourses?
• Why can't I choose the next microcourse?
• How to view the content of microcourses?

See all 7 articles

Activities

• What are the activities?
• Why can’t I access or progress with the activities?

iAcademix

• What is iAcademix and how does it work?

Library

• What is the library and what content does it include?

Twenix Hub

• What is Twenix Hub and how does it work?

Classes packs for B2C users

• How to purchase a classes pack on the platform?
• Multimedia content of the purchased service
• Account conversion from B2B to B2C

Subsidized course (Fundae)

• How do I subsidise my course?
• How do I complete the activities?