If you're having trouble selecting your next microcourse, don't worry, we're here to help you. 😊 The reasons behind this situation could be the following:
1️⃣ You're about to advance to the next level:
Great! You're just a few points away from taking a step forward in your learning. In this case, the platform temporarily blocks the option to choose your next microcourse. Don't worry, once you reach the new stage, we'll automatically unlock the selection of microcourses suitable for your new level. 🚀
2️⃣ You've completed all available classes:
Congratulations on getting this far in your training! If you've finished all the classes or completed your training, we suggest contacting the training manager in your company. They can guide you on the next steps. 👔
3️⃣ You have not completed the 6 activities and/or conversation classes from the first microcourse:
If you have already chosen two microcourses and have not completed all the activities and conversation classes from the first selected topic, you will not be able to choose a new microcourse. For this reason, you must complete the 6 pending activities and/or conversation classes.
4️⃣ You have not completed the last activity of the microcourse:
If you have not completed the 6th activity of the microcourse, you will not be able to proceed with the following activities. Please check that the last activity of the microcourse is completed.
5️⃣ You've reached the last level of the stage:
If you've managed to reach the last level of a stage (Foundation 4, Seed 4, Early 6, Growth 8), you won't have the option to choose the next microcourse (in advance).
You must continue one microcourse at a time until you reach 1800 points; once you move to the next stage, you'll be able to choose 1 microcourse in advance again.
If you have additional questions or need help, don't hesitate to contact us.
Our support team will be happy to assist you through the platform’s chatbot by accessing your account. 🌟