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TECHNICAL SUPPORT
TECHNICAL SUPPORT
Have you experienced any technical issues? Here are the keys to solving them!
Technical requirements
What are the recommended technical requirements?
Configuration test: what it is and how to run it
Which browser should I use to attend my classes?
Which device can I access the platform from?
Platform access issues
What to do if the button to join the class doesn’t appear or is disabled
Common web errors: 404, 500, 403, and 504 – and how to fix them
How to fix access issues with Twenix?
Why am I unable to access the platform from my work computer?
Class-related issues
Why hasn't my class been evaluated?
Why can’t I book classes with my account?
Connection or audio issues
How can I fix connection problems?
How to fix audio or video issues during lessons
Fixing audio playback issues in podcasts
Enable camera and microphone permissions
How to enable camera and microphone access on PC
How to enable camera and microphone permissions for iPhone
How to enable camera and microphone permissions for Android
How do I contact Twenix?
How do I contact Twenix?