Are you experiencing issues accessing the class?
If you're having trouble accessing your class 🏫 and the button isn't showing up or isn't functioning correctly, don't worry!
To fix it, we suggest simply refreshing the page 🔄 and this way, it will update (the class access button will be only be clickable 5 minutes before the session starts).
✅ To avoid any issues, we recommend following these steps:
- Always access from a personal computer 💻
- Connect to a personal (home) WiFi network 📶
- Use the Google Chrome browser, updated to its latest version 🌐
If even after following these steps you still have trouble accessing your classes, don't hesitate to contact us!
Our support team will be happy to help you through the platform's chatbot available within your account.😊🌟