Instructions to unblock the automatic download of Twenix email content
If you're having trouble viewing the button/link to access your classes (and/or register on the platform) from the email, it's likely that the email content isn't downloading correctly due to your email server.
To fix this, we recommend following these simple steps:
- First, check if you have automatic content download enabled in your email. If it's not enabled, we suggest contacting your company's IT Department to verify the functionality of the email server used and ensure that the images contained in the emails are downloaded correctly.
- Set up and enable automatic image download permissions to receive the direct link to your classes in the email.
Once you've made these adjustments, you'll be ready to access your classes smoothly!
If you still can't find the link to access your classes directly in the received email, access them by following these steps.
If you need anything else, don't hesitate to ask.
Our support team will be happy to help you through the platform's chatbot available within your account! 😊