Are you experiencing connection issues?
If you're having trouble connecting during your classes, don't worry, we're here to help you! 😊 Please consider following these steps in your upcoming sessions to ensure everything runs smoothly:
- Access using your personal computer.
- Connect through your home WiFi network for a smoother experience.
- Opt for Google Chrome (updated to the latest version). It's the ideal browser to access our platform.
- Before starting, run the "configuration test" to verify that you meet all the requirements.
If you're still facing issues after following these steps, don't hesitate to contact us. Our support team will be happy to help you through the platform's chatbot available within your account. 💻📚🎓