Steps to follow in case the audio of a podcast does not play
In case you experience difficulties with the playback of an audio while engaging in an activity on our platform, we recommend following these steps:
- Try refreshing the page twice.🔄
- Clear the cache and cookies from your browser.🧹
- Ensure you are using the latest updated version of Google Chrome.🌐
- Try accessing through a browser window in incognito mode.🕶️
If after performing these operations the issue persists, do not hesitate to contact us! Our support team will be happy to help you through the platform's chatbot available within your account! 🌟