How do I book a class?
To book a class on the platform, follow these steps:
- Click on the "Book" section. You'll find a calendar with available dates.
- Choose the day and time that suits you best for your class, and also select the mode you prefer (Video call / Audio only).
- Click on "Confirm" to finalize the reservation.
How do I book my placement test?
How do I book a class?
How do I access the class?
- In the "Home" section, under "Next class", you'll find the cards for your reserved classes.
- The session access button will be available starting 5 minutes before the scheduled start time.
If it appears inactive, refresh the page to activate the class entry button.
How do I enable microphone and camera permissions?
When you access the class for the first time, Google Chrome (we recommend using this browser, updated to the latest version) will ask for access to your camera and microphone. You can also grant access from:
The padlock icon in the top-left corner.
The browser settings: make sure no other application is using them!
For more information:
How to enable camera and microphone access on PC
How to enable camera and microphone permissions for iPhone
How to enable camera and microphone permissions for Android
What is the configuration test for?
The configuration test is a check that lets you see if there are any issues with your connection, device, or browser. We recommend running it before each class!
This article provides a step-by-step guide:
Configuration test: what it is and how to run it
What do I do if I can't attend the class?
If you cannot attend your scheduled class:
Reschedule (at least two hours in advance): choose another date when you are available!
Cancel (at least two hours in advance): please note that if you cancel two hours or less before the class starts, you will lose the session.
You can find all the information here:
How can I reschedule a booked class?
How do I cancel a booked class?