We're thrilled that you're here to improve your English!
With Twenix, each session lasts approximately 26 minutes, giving you more than enough time to practice at any time of the day. 😊
❗️ However, please remember that for our teachers to assess your class, it's important that the session lasts a minimum of 15 minutes.
If, for any reason, you experience technical issues such as audio, video, browser, or connectivity problems that are not attributable to our platform or our teachers, and the class ends before 15 minutes, unfortunately, we won't be able to evaluate your performance, and the class will be considered lost without the possibility of a refund.
If you need more information about our refund policies at Twenix, click here.
If you have further questions or need assistance, feel free to contact us.
Our support team will be happy to help you via the platform’s chatbot by logging into your account. 😊