Follow these steps if you decide to access from your mobile device
You can access the Twenix platform from your mobile browser and join your classes easily.
To ensure an optimal experience, we recommend following these tips:
- Make sure you have a stable connection and good network coverage. 📶 Avoid attending classes while on the move, as this could cause interruptions depending on the area and coverage.
- If you have an iOS device, make sure you have version 14.2 or higher to enjoy all the advantages of this functionality. We recommend using Safari or Chrome to access.
- On Android devices (version 12 or higher), always use the latest version of Google Chrome for a smooth experience.
- Don't forget to use headphones for exceptional sound quality! 🎧 Also, enable microphone and camera permissions for a complete interaction.
❌ Please avoid accessing from the Outlook browser, as an optimal experience is not guaranteed in that environment.
❗ Note that the use of VPN may block access to the platform. If you experience any technical errors in this case, refer to our help guides to resolve them.
📵 If the call is cut off due to a phone block or browser closure, don't worry! Simply log back in the platform, and you can join the class again without any issues.
It is recommended to attend classes in a quiet and isolated place that can guarantee a good connection. Any background noise and interruptions in the connection (especially if you are connecting with a mobile phone) could prevent the lesson from taking place.
We hope you enjoy our new functionality to the fullest! 😊 If you have any questions or need assistance, our support team will be happy to help you through the platform's chatbot available within your account.
Happy learning! 🎓