To ensure a safe, respectful, and appropriate learning environment for everyone, we have established the following participation guidelines for classes.
Appropriate attire for videocalls
Students attending classes via videocall must wear appropriate and respectful clothing. This helps maintain a professional environment suitable for learning.
Respectful behavior
Disrespectful verbal behavior toward teachers is not permitted. Respect is essential for the proper development of lessons and for maintaining a positive classroom environment.
If any misunderstanding arises with the teacher, you can contact us by emailing support@twenix.es, and we will personally review the case.
Suitable space for the class
We recommend participating in lessons from a quiet and appropriate location to avoid interruptions or distractions. A silent environment helps ensure the lesson runs smoothly and enhances the learning experience for everyone.
Consequences of non-compliance
If the established rules are not followed, the student may be warned and guided to correct the behavior. If inappropriate behavior persists, the platform reserves the right to deactivate the student from the course.
Thank you for your cooperation!
If you have any questions or need additional help, we are here for you! Our support team will be happy to assist you through the platform’s chatbot once you access your account. 😊