What are the technical requirements for the connection?
Use a computer or mobile device without restrictions.
Connect to a stable WiFi network.
Access via Google Chrome (make sure it’s updated to the latest version!). Do not connect with Firefox, as it is not compatible with the platform. Using a VPN will block the platform.
More detailed information is available in this article:
What are the recommended technical requirements?
What steps should I take if I can’t access the platform?
If you experience connection issues on the Twenix website, we recommend the following steps:
Verify that your system meets all the necessary technical requirements for the platform to function properly.
Try clearing your browser’s cache and cookies. Here’s how to do it [here].
Make sure you have the latest version of Google Chrome installed, as this can solve many issues.
If the problem persists, we recommend trying to access the platform through a private browsing window (incognito mode).
More detailed information is available in this article:
How to fix access issues with Twenix?
What are microcourses?
Microcourses cover a variety of topics (general and business) that you can choose to discuss with the platform’s teachers. They consist of 6 conversation lessons and 6 activities.
For more information, you can consult:
What are the activities and how do I access the exercises?
Activities are reading and listening exercises that complement the conversation lessons and include grammar study of the content covered in the microcourses.
To learn how they are structured and how to access the activities, check the following articles:
How is a Fundae course subsidized?
The minimum percentage required to receive course funding is 75% of the total content, including conversation lessons and activities (total number of lessons / 100 x 75).
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Individuals – What can I do if I still have lessons left and my package is expiring?
By purchasing a new package before the expiration date, any remaining sessions will be added to the new package. This way you won’t lose any lessons!
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